We stayed at the Jackson Lake Lodge during the second and third nights of our Wyoming vacation. While there, I made a short list of the pros and cons of staying at their facility.
- Several dining choices in different price ranges
- Availability of huckleberry milkshakes
- A beautiful common area, both inside and outside, with lots of places for groups to talk, play games, enjoy snacks, and take in the great view.
- Fans of the movie Shane may recognize the view from a particular area.
- Conveniently located near lakes, hiking trails, horseback riding tours, etc.
- You may see wild animals.
- Nice older furnishings.
- Keurig coffee maker in the room with two pods of caffeinated coffee, two pods of decaffeinated coffee, four liquid creamers, and four bags of standard coffee condiments (but see below)
- The cleaning service did not make us feel rushed to get out the door
- No television.
- No refrigerator.
- No microwave.
- The room safe did not work.
- Cheap generic toilet paper.
- The coffee supplies provided to us were apparently meant to last two days, as housekeeping did not restock our room after the first day. Potential problems like that are why I always bring coffee with me on vacation.
- Housekeeping did not provide new ice bags for the ice container.
- Housekeeping did not attend the room until late in the day, despite us having posted the sign requesting immediate service.
- The internet signal kept dropping.
- The shampoo dispenser built into the shower was a neat idea, except for the part where it fell off the wall.
- Only one chair in a room with two adults and two children.
- The tiny trash can was split down the middle into a recyclables side and a trash side. Separate cans would have worked much better.
While these issues would be more understandable at a cheap hotel, I kind of expected better for $300 a night. Especially at a place as beautiful as Jackson Lake Lodge.